Trust Hotel

I had such a great time staying here. There are two main reasons I chose this hotel. First is because the room size is bigger than 200 ft2. I used to take room size for granted, but you have to check when travelling in Japan because sometimes their rooms are super tiny. Second, this hotel is very conveniently located near the Hiroshima Station. Not only does it take you only about 10 minutes to get to the station, along the way there are many food places, groceries, and, most importantly, electric bike rental stations. I used bikes extensively so it was great that there was a station just by the hotel. Those were things I looked for, but here are the things that the hotel came with. First, laundry facilities. Now, that might be common, but what's cool is that you can monitor the laundry status from your room's TV. That means that you don't have to hang out in a dinky laundry room. Not that their laundry room was dinky lol. It even has a vending machine. Another option was you could hang out in their onsen (that's what they call the public baths, right?), which was their second bonus. That's right, this hotel has their own onsen, which was free for guests. Third, they have a nice breakfast buffet in the morning - and, again, you can check how busy the restaurant was from the TV before going downstairs. Fourth, have I mentioned the TV? Besides being able to check on the status of the laundry and the restaurant, the TV also comes with a selection of movies and cartoons, even international and foreign ones. Although, everything was dubbed into Japanese so that's that. Fifth, for the coffee heads, the room comes with its own coffeemaker! Lastly, it's worth mentioning that they allowed me to check in early, although understandably I couldn't get the room until later. Which didn't matter cause I'm happy to tour the city since they happily stored the luggage for me.

Friendly staff who made us feel welcome throughout the stay. The room was very spacious for a Japanese hotel. It is located only about a 5 minute walk from Hiroshima Station. The breakfast was standard. They also have two washing machines and dryers available which was great. The onsen facility was also good. Overall, it was a fantastic hotel to stay at and we'd happily return there on our next visit.

Hotel is new, in a good location, washing machine, Japanese breakfast was great or my husband like their homemade toast very much. Matcha latte in the coffee machine. Self check in and out at front desk.

Great location, just a short walk from Hiroshima station. It was helpful that guests could store their luggage there before check in and after checkout. I stayed in a top bunk room. It was small, but very cosy and clean. The included buffet breakfast exceeded expectations for the price. Also loved the bath area, open until midnight.

I stayed at the hotel on the first day, and the last two days of my cycling trip. I had booked a single room and even though I had arrived earlier, I was not allowed to check-in till 3pm. However, the staff was kind to allow to leave my luggage while I headed off for lunch only returning at 3pm to check -in. My room was simple but clean. However, you may want to indicate for a non-smoking room at the point of booking as I was probably given a smoking room from the unmistakably cigarette smell that welcomed me the moment I opened the room door. The room came by pj, disposable slippers, toothbrush, and small sachets of body wash, shampoo and condition. If you want to shower more than once a day during your day - you may need to ask for more sachets. Alternatively, you can use the male, and female public bath at the basement of the hotel, but the bathing facility is only opened for use from 6:30pm to 11pm. As for the public bath, it was not big - probably big enough for 5 persons to soak in the bath at each time with enough space before us, and without feeling awkward. However, the cabinets where I had store my clothes in after undressing - there was a smell of dampness. I had problem communicating with the front desk staff in English. It was only during my 2nd stay at the hotel later in the week when one of the staff mentioned that she is a chinese national and that was when I was able to communicate better - in Chinese. The room came with breakfast. It was your typical Japanese breakfast - buffet style - of rice, miso soup, salad, meatball, natto, sausages, simmered vegetables, numerous pickles and sides dishes. They have toast too if Japanese breakfast isn’t your thing. It was simple but adequate I would definitely stay at Trust Hotel if I ever return to Hiroshima, and I would not hesitate to recommend friends to stay there too. It is conveniently located - about 7-minutes walk from Hiroshima Station.